Terms & Conditions

Last Updated: March 22, 2026

Introduction

Welcome to Khan Herbals. These Terms and Conditions ("Terms") govern your use of our website https://khanherbals.com ("Website") and the purchase of products from Khan Herbals ("we", "us", or "our"). By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our Website or purchase our products.

1. Eligibility

By using our Website, you represent that you are at least 18 years of age or are accessing the Website under the supervision of a parent or guardian. You must have the legal capacity to enter into a binding contract to use our services and make purchases.

2. Use of Website

You agree to use our Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that violates any applicable local, national, or international law or regulation
• Attempt to gain unauthorized access to any part of the Website, other users' accounts, or any systems or networks connected to the Website
• Use the Website to transmit any malicious software, viruses, or harmful code
• Engage in any activity that interferes with or disrupts the Website or the servers and networks connected to it
• Use automated tools, bots, or scripts to access or scrape content from the Website without our prior written consent
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

3. Account Registration

To make purchases on our Website, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account at our discretion if we suspect any unauthorized or fraudulent activity.

4. Products and Pricing

We make every effort to display our products and their descriptions accurately. However:

• Product colours and appearances may vary slightly from what is displayed on your screen due to monitor settings
• All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise
• We reserve the right to change prices at any time without prior notice
• In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price
• Product availability is subject to change without notice

5. Orders and Payment

When you place an order through our Website:

• Your order constitutes an offer to purchase the products
• We reserve the right to accept or reject any order at our discretion
• An order is confirmed only after we send you an order confirmation email
• Payment must be made at the time of order through our accepted payment methods
• We accept payments via bank transfer, JazzCash, Easypaisa, and Cash on Delivery (COD) where available

All payment information is processed securely through our trusted payment partners. We do not store your full payment details on our servers.

6. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy. Delivery timelines are estimates and may vary. Risk of loss and title for products pass to you upon delivery to the carrier. We are not liable for delays caused by courier services, weather conditions, or events beyond our control.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review it carefully before making a purchase.

8. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, blog posts, and software, is the property of Khan Herbals or its content suppliers and is protected by Pakistani and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this Website without our prior written consent. The Khan Herbals name, logo, and all related trademarks are the exclusive property of Khan Herbals.

9. User Content

When you submit reviews, comments, or other content to our Website, you grant Khan Herbals a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, and display such content in connection with our business.

You represent that any content you submit does not violate any third-party rights and is not defamatory, obscene, or otherwise unlawful. We reserve the right to remove any user content at our sole discretion.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• Khan Herbals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or our products
• Our total liability for any claim arising from or relating to these Terms or your use of the Website shall not exceed the amount paid by you for the specific product or service giving rise to the claim
• We do not guarantee that the Website will be available at all times, uninterrupted, or error-free
• We are not responsible for any loss or damage resulting from your failure to keep your account information secure

11. Indemnification

You agree to indemnify, defend, and hold harmless Khan Herbals, its directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any rights of a third party.

12. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Website, you consent to our data practices as described in the Privacy Policy.

13. Force Majeure

Khan Herbals shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, strikes, supply chain disruptions, internet outages, or acts of terrorism.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the Website after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

Questions About These Terms?

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Phone: +92 333 4033350
• Address: Khan Herbals, 86-K DHA Phase 1, Lahore, Pakistan